Amit Patjoshi

Experience

1. Feb 2026 – Present

   Pine LabsBengaluru

   Lead Product Designer • Feb 2026 – Present

   • Leading design on Pine One, Pine Labs' merchant platform, with a focus on cutting support tickets through AI
   • Redesigned the Pine One overview experience
   • Designed a new settlements page that shows merchants how their money flows: what has reached their bank account, and what Pine Labs still holds
   • Redesigned support end to end, bringing the support page, support bot and a new AI chatbot into one flow for both support issues and general queries
   • Designed an agent marketplace, and an ads agent that lets merchants create ads in minutes
   • Shaping the design system strategy across app and web for Pine Labs' product portfolio

2. Jul 2025 – Jan 2026

   Setu (Pine Labs)Bengaluru

   Lead Product Designer • Jul 2025 – Jan 2026

   • Led the Bridge platform's migration to a ShadCN design system, standardising components across five white-label bank products
   • Designed UPI merchant onboarding with real-time AML screening, replacing a manual spreadsheet process and reaching 100% compliance with Master KYC guidelines
   • Introduced a code‑first handoff where design ships as working code, built with Claude Code; now the team's standard
   • Designed a self-ordering kiosk prototype used in sales pitches to win contracts
   • Authored the Bridge platform roadmap that sequences all its modernisation work

3. Feb 2025 – Jul 2025

   UnacademyBengaluru

   Senior Product Designer • Feb 2025 – Jul 2025

   • Redesigned performance marketing pages, lifting conversion 5x (0.1% to 0.5%)
   • Led learner experience design for the test-prep business, improving lead-generation funnels while cutting tech costs

4. Jul 2022 – Jan 2025

   UnacademyBengaluru

   Product Designer • Jul 2022 – Jan 2025

   • Designed WhatsApp integration for the sales CRM, driving 23% of all payments through WhatsApp payment links
   • Built engagement-based lead scoring, raising high-intent lead coverage from 63% to 87%
   • Designed an AI doubt-solving feature that cut resolution time from 4 hours to 12 seconds
   • Designed a predictive dialer for the CRM, making lead engagement 2.37x more efficient
   • Designed launch pages for Cohesive, a 0→1 generative AI tool: 10k+ users in two weeks and #2 Product of the Day on Product Hunt

5. May 2021 – Jul 2021

   NestawayBengaluru

   Designer • May 2021 – Jul 2021

   • Redesigned the Buy & Sell pages and built a Smart Locks marketing page in Webflow